First time signing in to the CEC website?

If this is your first time signing into the CEC website, we understand that you may need a little help. Please follow the steps below to retrieve your sign in information.

NOTE: These features will only work if you have a current email address on file with us. If you do not receive an email within 15 minutes, please contact CEC Customer Service at 1-888-232-7733 or (9 a.m. - 5 p.m. EST | Mon-Fri).

Step 1: Retrieve your CEC username

If you are not sure what your CEC username is, enter your email address below and click ' Submit', and your username will be emailed to you.

Step 2: Reset your password

If you are not sure what your CEC password is, enter your username below and click 'Submit', and a link to reset your password will be emailed to you.