A valuable resource for special and general education teachers! Prepare for encounters with disruptive, defiant, or hostile students by knowing how to defuse undesirable behaviors and structure “face-saving” alternatives. Tips cover setting limits, arranging the classroom for safety, providing a sense of purpose, dealing with parents, and maximizing personal effectiveness while minimizing stress. Filled with a variety of sample forms.

By Sylvia Rockwell. 2006. 208 pages. ISBN 0-86586-427-6